Refund and Cancellation

1. Cancellation Policy

  • Free Cancellation:
    • No Free cancellation as we have limited number of rooms
  • Cancellation Fees:
    • For cancellations made 15 to 10 days prior to arrival, a 50% cancellation fee will apply.
    • No refunds will be given for no-shows or cancellations made within 3 days of arrival.

2. Early Departure

  • If a guest departs earlier than the scheduled check-out time, the full amount for the reserved stay will be charged.
  • No refunds will be given for early departures.

3. Exceptions

  • We may make exceptions to this policy in certain circumstances, such as unforeseen emergencies or force majeure events.
  • Guests are encouraged to contact us directly to discuss any potential exceptions.

4. Refunds

  • Refunds, if applicable, will be processed within 5  business days to the original method of payment.

5. Modifications

  • Guests may request modifications to their reservation, such as changes to dates or room type, subject to availability.
  • Modification requests must be made in advance and may be subject to additional fees or cancellation charges.

6. Contact Us

For any questions or concerns regarding our Refund and Cancellation Policy, please contact us at:

  • Email: tigerheritagedandeli@gmail.com
  • Phone: 09448336233