Privacy Policy

Tiger Heritage Homestay – Privacy Policy

At Tiger Heritage Homestay, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, including but not limited to: 

  • Booking reservations: When you make a reservation through our website, phone, or email.
  • Inquiring about our services: When you contact us for information or assistance.
  • Staying at our homestay: During your stay at our property.

1. Information We Collect

  • Personal Information:
    • Name
    • Contact information (Phone number, Email address)
    • Address
    • Guest preferences (e.g., room type, dietary restrictions)
  • Usage Information:
    • Information about your use of our services, such as booking history, communication with our staff, and website browsing activity.

2. How We Collect Information

  • Directly from you: When you provide information to us through our website, by phone, email, or in person.

3. How We Use Your Information

  • To process your reservations: We use your information to confirm your booking, prepare your stay, and process payments.
  • To communicate with you: We use your contact information to send you confirmations, updates, and important notices related to your stay.
  • To improve our services: We use your feedback and usage information to enhance our guest experience and improve our services.
  • To personalize your experience: We may use your preferences to tailor your stay and offer personalized recommendations.
  • To comply with legal and regulatory requirements: We may use your information to comply with applicable laws and regulations.  

4. Disclosure of Your Information

We may share your information with the following third parties:

  • Legal authorities: We may disclose your information to law enforcement or other authorities as required by law or in response to a valid legal request.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. We use appropriate security measures to safeguard your data, including:  

  • Access controls: We limit access to your information to authorized personnel only.

6. Your Rights

You have the right to:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction of any inaccurate or incomplete information.  
  • Deletion: Request deletion of your personal information.
  • Restriction: Request restriction of processing your personal information.
  • Data portability: Request a copy of your personal information in a portable format.
  • Withdraw consent: Withdraw your consent to the processing of your personal information at any time.

7. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website.